Ouston Primary School

Arisaig, Ouston, Chester-le-Street, Co Durham, DH2 1RQ

 Ouston Primary School
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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.

In this section

  • SEND Information Report
  • Teaching, Learning and the Curriculum
  • Finance
  • SEND Provision
    • Statement of Intent for Supporting Equality
    • Pastoral, Medical and Social Support
    • How do we consult with our SEND pupils
  • SEN Transition
  • Agencies and Partnerships
  • Contact SENCO
  • Compliments, Complaints & Feedback
  • Key Policies
The Local Offer

Rights Respecting Unicef
Sports Silver Award
Were Working Towards Artsmark
International Schools Award Logo

Copyright © 2021 Ouston Primary School

Arisaig

Ouston

Chester-le-Street

County Durham

DH2 1RQ

Tel 0191 410 2599 · Email info@oustonprimary.org.uk


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